NOTICE OF PRIVACY
I. Identification of the person responsible and treatment of your personal data. PROYECTOS HABITACIONALES OMEGA, SA DE CV, commercially named “YOU CLEAN YOU FIT” (hereinafter “ Responsible ”) with address at AV LA MARINA S / N LOCAL 221, LA MARINA MAZATLAN, MAZATLAN, SINALOA, MEXICO (the “Address Contact ”), is responsible for collecting your personal data, the use made of them and their protection. Your personal data will be treated in the terms of this Privacy Notice.
By this means, you express and aware for all legal purposes, the treatment and collection of your personal data, once you have provided us with such information. Therefore, they will be treated by The Responsible under the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in accordance with the provisions of article 6 of the Federal Law on Protection of Personal Data in Possession of individuals.
II. Aims. The personal data that we collect from you, whether through our Internet page, verbally, in writing or any other electronic means, will have the purpose, a) To fulfill the legal or business relationship that you carry out with us: (i ) The identification of you as user and client; ( ii ) The sale and acquisition of the products or services offered; ( iii ) To acquire the benefits of the ucleanufit rewards program ; ( iv ) Send you the products purchased; (v) To issue electronic invoices for purchases made and deliver said invoices to you; (vi) Corroborate the identity of the client to proceed with the charge of the Credit and / or Debit Card; ( vii ) To process the returns, where appropriate, requested by the client and to prepare the letter of clarification for the bank in the event that the payment has been made by means of a Credit and / or Debit Card so that it is make the refund of the amount in your case of purchase. Likewise, b) For the purposes of marketing, advertising and commercial prospecting: (i) Inform you about the launch of new products; ( ii ) Make recommendations about said products and future purchases; ( iii ) Quality control of our products; ( iv ) Inform you about offers and promotions; (v) Send you our catalog of promotions, products and services; and (vi) Comments, suggestions and / or evaluating the quality of the service we provide. For the purposes of the legal or business relationship that you make with us, we require the following personal data: (i) Full name; ( ii ) Address; ( iii ) Email; ( iv ) Federal Register of Taxpayers RFC; (v) Telephone number; (vi) Signature; ( vii ) Official Identification Number; ( viii ) Date of birth; and ( ix ) Sex. As well as the following patrimonial or financial data: (i) Credit Data; ( ii ) Bank card number; ( iii ) Type of account; and ( iv ) Bank. For the purposes of marketing, advertising and commercial prospecting, the following personal data will be requested: (i) Name; ( ii ) Age; ( iii ) Address; ( iv ) Email; (v) Telephone number; (vi) Cell phone number; ( vii ) Sex; ( viii ) Date of birth; ( ix ) Status. The Responsible will not collect sensitive data from its clients.
III. Options to limit the use or disclosure of your personal data. The Responsible has designated an area in charge of personal data to give attention and process to the requests of the Holders for the exercise of ARCO rights, as well as for the limitation to the use or disclosure of personal data. You, as the Owner of your personal data, can limit the use and disclosure of your personal information to express your refusal to continue receiving communications or promotions from the Responsible through the following means: sending email to the following email address: ucleanufit @ gmail.com or through our website www.youcleanyoufit.com
In addition, you can register in the Public Registry to Avoid Advertising (REPEP), a mechanism aimed at facilitating consumers to exercise their rights not to be bothered by unwanted advertising and that their information is not processed for purposes other than those expressly authorized. by its Holder. This mechanism can be exercised through the page of the Federal Consumer Prosecutor (PROFECO) at the following address: http://repep.profeco.gob.mx/
IV. Means to revoke consent for the processing of personal data. You may revoke your consent to the processing of your personal data by means of a request in writing or by email, addressed to the Privacy Officer and the Person Responsible or addressed to Customer Service, and send it either to the Contact Address or to email ucleanufit@gmail.com. If, after the revocation, you request its confirmation, the Responsible Party will expressly reply to you.
The application must be accompanied by a valid official identification such as INE and / or passport or, where appropriate, the documents that prove their legal representation. The Responsible , within a term of 20 (twenty) business days from the date of receipt of the request, will decide on the provenance of such request, making it effective within 15 (fifteen) business days following the date on that the answer is communicated. The terms granted here may be extended up to an additional equal period, provided that the circumstances of the case justify it. In any case, the revocation of consent for the processing of your personal data will result in the termination of the legal relationship between the Responsible and you.
V. Means to exercise the ARCO rights You can exercise your right of access, rectification, cancellation and opposition, by means of a written request or by email addressed to the Privacy Officer and the Responsible , or to the email ucleanufit@gmail.com
In any case, it must be accompanied by the following information and documentation: I. Documents that prove your identity: Current official identification such as INE, passport, or where appropriate, documents that prove your legal representation. II. A clear and precise description of the personal data with respect to which you seek to exercise any of the rights of access, rectification, cancellation and opposition. III. Any document or information that facilitates the location of your personal data. IV. In case of requesting a data rectification, you must also indicate the modifications to be made and provide the documentation that supports your request. V. The indication of the place where the originals of the accompanying documentation may be reviewed.
The Person Responsible will respond to your request within a maximum period of 20 (twenty) business days and we will inform you of the origin of the request through certified mail, in person, email and / or by phone. In order that, if it is appropriate, it becomes effective within 15 (fifteen) business days following the date on which the response is communicated. The Responsible Party may notify you within the terms referred to in this paragraph of the extension thereof once, for an equal period, when the causes justify it.
The exercise of ARCO rights is free, however, in the event that you reiterate your request in a period of less than 12 (twelve) months, the costs will be three days of the Current General Minimum Salary plus VAT, unless there are substantial modifications to the Privacy Notice that motivate new ARCO requests. They are the cost of shipping or the cost of reproducing copies or other formats and, where appropriate, the cost of document certification.
SAW. Use of cookies, mechanisms in remote or local means of electronic, optical communication or other technology In case of using our Internet page, we inform you that we can use "cookies" (text files stored on your hard drive, when browsing on an Internet page, which allows the Internet server to remember some data about this user, such as their preferred and visited web pages, date and time of entry, IP address, and the duration of the session), this information can only be used to statistical purposes and quality control of the site, which you can disable directly through the configuration mechanisms of your computer.
VII. Transfer of personal data Through this channel, you, aware and allow that, in accordance with article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, the Responsible party transfer said information to its subsidiaries and / or affiliates, or any company of the same group, national or international, that operate under the same internal processes and policies, guaranteeing at all times, the confidentiality of your personal data. The foregoing for the purposes established in this Privacy Notice.
The Responsible has implemented systematic security measures to protect your personal data from use or disclosure. In case of knowledge of personal data of minors or people who are in a state of interdiction or disability, their treatment will be carried out in accordance with the law.
VIII. Changes or modifications to the Privacy Notice The Responsible reserves the right to modify the terms of this notice at any time, in case any change operates, it will be made known to you by publication on our website, so we recommend Consult it frequently.In the event of a security breach of the processing of personal data that significantly affects your personal economic or financial rights, the Privacy Officer will contact you by email so that you can act accordingly. In case of not having email, the Responsible will notify by publication on our website.
Last update date: January 02, 2020
ARCO RIGHTS AND PROCEDURE
The Owner has the right to access the personal data that we possess, to know the details of the treatment of the same, to rectify or cancel them in the case of being inaccurate, inadequate, not pertinent, excessive or incomplete, or when at his consideration they are not necessary for any of the purposes contained in the Privacy Notice, or when realizing that they are used for purposes other than those previously consented. In this way, the access, rectification, cancellation and opposition that the Holders can make regarding their personal data together are called ARCO rights.
ARCO Rights are contemplated by the Federal Law on Protection of Personal Data Held by Individuals as follows:
Right of access: Holders have the right to access their personal data held by the Responsible .
Right of rectification: The owner of the data will have the right to rectify them when they are inaccurate or incomplete. When the personal data has been transmitted before the date of rectification or cancellation and continue to be processed by third parties, the Responsible must make this request for rectification or cancellation known, so that it can also proceed.
Right of cancellation: The owner will have at all times the right to cancel their personal data. The cancellation of personal data will give rise to a blocking period after which the data will be deleted. The Responsible may keep them exclusively for the purposes of the responsibilities arising from the treatment. The blocking period will be equivalent to the limitation period of the actions derived from the legal relationship that bases the treatment in the terms of the Law applicable in the matter. Once the data is canceled, the owner will be notified . When the personal data has been transmitted before the date of rectification or cancellation and continue to be processed by third parties, the Responsible must make this request for rectification or cancellation known, so that it can also proceed.
Right of opposition: The owner will have the right at all times and for legitimate cause to oppose the processing of their data. If appropriate, the Controller may not process the data related to the owner.
The Holders, the natural persons to whom the data corresponds, as well as the legal representatives of legal entities to whom the personal data correspond, may exercise their ARCO rights following the following procedure:
1. Download and fill out the ARCO Rights Application. To Download the application click here.
2. Send the duly signed ARCO Rights Request to the email: ucleanufit@gmail.com. The requests sent by means other than those expressly mentioned herein will not be considered received.
3. The owner must fill out an ARCO application for each right he wants to exercise.
4. Accompany the ARCO Rights Request:
I. The documents that prove your identity: Current official identification such as INE, passport, or where appropriate, the documents that prove your legal representation. For the purposes of this procedure, official identification documents will be understood as all those that the current laws confer on them such quality. II. Any document or information that facilitates the location of your personal data. III. In case of requesting a data rectification, you must also indicate the modifications to be made and provide the documentation that supports your request . IV . The indication of the place where you can review the originals of the accompanying documentation. V. In the case of acting on behalf of a moral person, a simple power of attorney granted before two witnesses stating such mandate or a simple copy of the public deed stating the power conferred.
5. Within 5 (five) business days after the ARCO Rights Request is received, the Personal Data Officer will verify if it has all the requirements described previously, otherwise, it will contact the Holder by email or Through the means of contact that the Holder has indicated in his ARCO Rights Request, who once notified will have 10 (ten) working days to correct the deficiencies, in the understanding that in case of not sending it within said period the Responsible will have the ARCO Rights Request was withdrawn.
NOTE. 1) The cancellation will not be appropriate or the Responsible may make the decision to cancel or not the personal data in the following cases: • It refers to the parts of a contract and are necessary for its development and fulfillment; • Must be dealt with by legal provision • Hinder judicial or administrative actions; • Are necessary to protect the legally protected interests of the Owner; • They are necessary to comply with a legally acquired obligation; • Are subject to treatment for prevention or medical diagnosis or management of health services (provided that such treatment is performed by a health professional).
2) In the event that the answer given to the Holder does not fully satisfy him, he may file the procedure for the protection of personal data before the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), according to the described in the data privacy procedures.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.